Remote Truck Diagnostics
Semi Truck Scan Tool + 24/7 Remote Diesel Diagnostic Service Nationwide
WHAT IS REMOTE DIAGNOSTICS?
Remote Assist allows a diesel technician to connect to your truck from anywhere
This means you no longer have to fear being stuck in the middle of nowhere
Because we can diagnose your truck ANYTIME ANYWHERE
OPTION 1
Do It Yourself
Use the DEALER-LEVEL diagnostic scan tool for regular tasks like:
- Resetting derates
- Clearing fault codes
- DPF/SCR regenerations
- Monitoring parameters & live data, and more
- View upcoming maintenances
OPTION 2
Remote Diagnostics
Click REMOTE ASSIST on your app's dashboard for a diesel tech to run computer diagnostics on your truck anytime, anywhere. Our diesel techs will:
- Diagnose fault codes
- Monitor live data
- Run tests & activations
- Troubleshoot to get you back on the road
FURTHER ASSISTANCE
Breakdown Concierge Service
If Remote Diagnostics doesn't fix the issue, our Breakdown Concierge Service helps coordinate repairs, towing, and more for physical repairs related to Remote Diagnostics
Remote Truck Diagnostics
- 24/7 access to a diesel technician for Remote Diagnostics anytime, anywhere
- Dealer-level diagnostics scan tool
- FREE Roadside Assistance Service ($200/yr VALUE)
- Check & clear fault codes, view vehicle data, reset derates, perform tests, activations & calibrations
- Access to Engine, DPF/SCR, ABS, Transmission and more
- Large engine & vehicle coverage
- Cancel anytime + money back guarantee
See how Remote Truck Diagnostics stacks up against the competition:
| Feature | Remote Truck Diagnostics | Competitor A | Competitor B |
|---|---|---|---|
| 24/7 Remote Diagnostics | ✔ Yes | ✘ No | ✘ No |
| Price | $999 | $650 | $10,000 |
| Scan Tool Capability | ✔ Advanced | ✘ Basic | ✔ Advanced |
| Roadside Assistance | ✔ Yes | ✘ No | ✘ No |
| System Access | ✔ All Systems | ✘ Limited | ✔ All Systems |
| Target Customer | Owner Operators & Fleets | Owner Operators & Fleets | Repair Shops |
| Diesel Tech Support | ✔ Diesel Techs Available 24/7 | ✘ No | ✔ Tech Support Only |
🚚 FREE 15-Minute Virtual Demo!
Schedule an appointment with Rus, our certified Diesel Technician, and witness a demonstration of Remote Diagnostics in action!
- 🌐 Watch a LIVE demonstration of Remote Diagnostics – see it in action!
- 🤔 Discuss if the RTD scan tool & Remote Diagnostics best fits your needs
- 💬 Ask our diesel technicians specific questions about your equipment
✅ Same diagnostic capability as a repair shop – ANYTIME, ANYWHERE
✅ Access to remote diagnostics, code clearing, parameter resetting, and more – 24/7, 365 days a year
✅ Real-time maintenance reminders and fault code alerts sent to your phone
✅ Emergency Roadside Breakdown Assistance Service – 24/7, 365 days a year
- ☎️ Call us now!
Frequently Asked Questions
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If the dealer can clear it, we can clear it.
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Short answer: Yes.
Long Answer: Yes, as long as you return the hardware.
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Of course.
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That's what we're here for.
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Yes we are.
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Give us a call or check out this chart & find out:
Vehicles
Freightliner, Volvo, Mack, Peterbilt, Kenworth, Western Star, International. We will soon cover Ford, Dodge, Chevy & GMC.
Engines
- 2002-2018 Cummins ISX12
- 2002-2018 Cummins ISX15 (CM870, CM871, CM2150, CM2250, CM2350, CM2450
- 2016-2023+ Cummins X12
- 2016-2023+ Cummins X15
- 2008-2023+ Cummins ISB 6.7 (Medium Duty)
- 2008-2023+ Detroit DD13
- 2008-2023+ Detroit DD15
- 2002-2010 Detroit Series 60
- 2004-2007 Volvo D12
- 2008-2023+ Volvo D11
- 2008-2023+ Volvo D13
- 2005-2016 Volvo D16
- 2011-2023+ Paccar MX-11
- 2011-2023+ Paccar MX-13
- 2008-2023+ Paccar PX7
- 2008-2023+ Paccar PX9
- 2008-2023+ Mack MP7
- 2008-2023+ Mack MP8
- 2008-2017 Mack MP10
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No More Guessing With Modern Truck Repairs
With Remote Diagnostics a certified diesel technician can remotely access your semi truck
This allows us to:
- Check, troubleshoot & clear fault codes
- Diagnose fault codes
- Perform a forced DPF regen & SCR efficiency tests
- Perform tests & activations
- Reset parameters & learned data
- Check & Monitor parameters such as: pressures, temperatures, voltages etc.
- Access systems such as: Engine Control Unit (ECU), Transmission Control Module (TCM), ABS & TCS System, Light Control Modules, Vehicle & Body Computer (VECU) etc.
So, yes we can remotely control your tablet and check all of the necessary vehicle data along with performing any necessary tests.
No, this is not magic, this is just the byproduct of technology and the ambition of someone who was tired of overpaying for unqualified diagnostics on the road.
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Yes, that's what makes our service so great, is that we can connect our scan tool to your truck from anywhere in the USA, all you need to do is plug in your RTD Scan Tool, connect your tablet to the internet and click the Remote Assist button on your RTD app.
Remote Truck Diagnostics Features
CHECK & CLEAR FAULT CODES
• Clear fault codes & reset dash lights
• Find out what needs to get repaired or replaced
• Get troubleshooting info from a diesel tech
• See how often the problem has occurred
FORCED DPF REGEN
Perform a forced DPF regen when you are unable to request a regen due to high soot load or other issues
FEATURES
• View live vehicle data
• Change speed/cruise limit
• Adjust clutch values
• Clutch actuator test
• Perform SCR efficiency test
• EGR valve test
• Turbo actuator test
• Compression test
24/7 REMOTE DIAGNOSTICS
A diesel tech connects to and diagnoses your truck from anywhere to help get you back on the road
ROADSIDE ASSISTANCE
If Remote Diagnostics can't fix it, our Roadside Assistance handles repairs, towing, and more.
RESET DERATE
After completing a repair in the aftertreatment system, you can reset the component's data to proceed and clear the derate
Our Next Milestone
We're excited to announce that we're adding MACHINE LEARNING to our software! Soon, our scan tool will diagnose your truck's issues before your truck even realizes something's wrong.